What to Expect

Referral to Service Agreement

• Referral: We receive referrals from social workers, healthcare providers, discharge planners, anybody close to the individual, and even individuals themselves. Referrals can be submitted online, via fax, or over the phone to our Intake Coordinator. Healthcare provider orders and other documentation will be requested as necessary to facilitate next steps.
• Assessment: A Registered Nurse or Physical Therapist will review all provided information to determine cares can be met safely and effectively. Next, we will reach out to the prospective client to schedule an assessment. The assessment, typically spanning around 2 hours, will require a client and/or responsible party to actively participate in the evaluation.
• Service Agreement: The Care Coordinator will take a person-centered approach, ensuring all parties have an active role in developing a care plan. The Plan of Care will outline services provided, frequency, duration, personnel, and other necessary details, certified by the client's healthcare provider.

Comfort Health offers a wide range of homecare services, but there may be unique limiting factors to what we can provide, due to staffing availability, regulatory compliance, and other considerations. Work with Comfort Health's referral and scheduling team to ensure appropriate services can be provided.