Medicare & Medicaid Certified
Licensed with Minnesota Department of Health
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What to Expect

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Referral to Service Agreement

  • Referral: We receive referrals from social workers, healthcare providers, discharge planners, anybody close to the individual, and even individuals themselves. Referrals can be submitted online, via fax, or over the phone to our Intake Coordinator. Healthcare provider orders and other documentation will be requested as necessary to facilitate next steps.
  • Assessment: A Registered Nurse or Physical Therapist will review all provided information to determine cares can be met safely and effectively. Next, we will reach out to the prospective client to schedule an assessment. The assessment, typically spanning around 2 hours, will require a client and/or responsible party to actively participate in the evaluation.
  • Service Agreement: The Care Coordinator will take a person-centered approach, ensuring all parties have an active role in developing a care plan. The Plan of Care will outline services provided, frequency, duration, personnel, and other necessary details, certified by the client's healthcare provider.

Comfort Health offers a wide range of homecare services, but there may be unique limiting factors to what we can provide, due to staffing availability, regulatory compliance, and other considerations. Work with Comfort Health's referral and scheduling team to ensure appropriate services can be provided.

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We Are Here to Help

If you feel overwhelmed finding home health care for yourself or a family member, you are not alone. Many times, people are discharged from the hospital, require extensive physical therapy, or need some extra help with daily activities, and they don’t know where to turn. That is where we come in.

With almost 50 years of experience, Comfort Health is your customizable home health care resource. No matter what your situation is, we are here to provide care and support that you can rely on. Get answers to some common questions by clicking the topics below, or contact us directly, as we are happy to talk with you about how to get everything from extra care to expert medical supervision.

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Since 1982, we’ve been providing personalized health care to people, young and old, in Rochester and around the world. Our team of Nurses, Home Health Aides, Physical Therapists, Occupational Therapists and Social Workers are here to help you find the customized care that caters to all your needs.

Comfort Health is a full-service Medicare certified provider. Medicare often pays 100% of eligible home health services for beneficiaries at home. The system can be complicated so please let us help you understand your benefits

Comfort Health accepts private insurance, Medicare, MN Medical Assistance, Veteran’s Administration benefits, worker’s compensation, auto and liability insurance as well as private pay. Benefits and coverages are typically very generous in order to encourage homecare over inpatient care. Your individual situation is unique and our billing experts are here to answer any questions you may have about third-party reimbursement.

Expert Care & Support

If you or your loved one are interested in finding the best in-home care that caters to your unique needs, please reach out to our expert client services coordinator Jessica Arneson at 507-424-6981 or jarneson@comforthealth.org.

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Jessica, Intake/Social Worker